We at Sugar Delites want you to be completely satisfied with your purchase.
Please call us at 231-723-5774 or email cakebabe1@aol.com before returning any merchandise.

Return Policy
All return requests for unwanted items must be made within 5 days of receiving the order. A 20% restocking charge will apply. Only sealed, UNUSED merchandise in its original packaging will be accepted. Edible food products including all petal dusts, highlighters, tylose, chocolate, fondant and DVD's are NOT returnable.

Please call or e-mail us before shipping anything back! Please ship your package with adequate insurance for the value of the contents. If your merchandise is lost or damaged while returning, Sugar Delites will not assume responsibility.

Once a return package is received by Sugar Delites, a refund will
be issued on your credit card, minus the 20% restocking charge.

Oops! Our Mistake-we shipped the wrong item!
First, call or e-mail us within 5 days of receiving your package and we will correct our error. PLEASE do not ship the item back before contacting us.

Damaged Items
Sugar Delites prides itself in packaging your orders with great care. However, sometimes damage occurs and we need to be notified promptly in order to serve you better.

For Damaged Goods Claim
Save your shipping box! It needs to be inspected by the carrier. Claims cannot be made for damaged goods if the box is discarded. Call or e-mail us within 2 days of receiving the order to report damaged goods within 2 days of receipt of product.

Refused Orders
Any order sent to a customer that is refused will be charged the shipping costs
plus a restocking charge of 20%.

Returned Orders Due to Incorrect Address
If your order is returned to us due to an incorrect address given by the customer at the time of ordering, we will re-ship the order at the customers expense. If the customer chooses not to have the order re-shipped, they will be charged a 20% restocking charge plus the original shipping charges.